Visitor Information for assisted access

Booking tickets for assisted access 

If you have a disability that restricts your ability to attend the Show on your own to the extent where a helper is needed, then a carer is admitted free.

If you book over the telephone on 0871 230 1088 then you can book both the assisted access visitor's ticket (at standard ticket price) and also your free carer's ticket and opt to have them posted out or emailed and print at home. Simply tell the ticket agent that you wish to book an assisted access and carer ticket(s) and then you will need to bring proof of your disability with you to the show.

If you choose to book online, there is no option to book a carer's ticket at the same time as this system would not work online. In this instance, if you book your disabled ticket (as per standard ticket price) then you can collect a free admission ticket for your carer when you arrive at the NEC on the door.

We will be hosting sign language translated sessions on the Live Stage and Restoration Theatre during the day on Saturday 12th November 2016.  

Assistance at the NEC

If you have any queries or need assistance during your visit, please contact any member of NEC staff who will be happy to help.

Male and female wheelchair accessible toilets are provided throughout the venue.

Disabled parking bays for blue badge holders are available. These are allocated upon arrival by NEC traffic staff. The NEC require assisted access visitors to pay the standard charge of £12.00 to park. If you have issues with this and wish to complain please speak directly to the venue via www.thenec.co.uk as this policy is nothing whatsoever to do with Lancaster Insurance Classic Motor Show, or any other NEC-based Clarion Events-organised show.

A limited number of manual wheelchairs are available for hire free of charge to registered disabled and at a cost of £5.00 per day for visitors who are not registered disabled, on a first come first served basis. Electric scooters can be hired at a cost of £15 per day. Please telephone Bartams on 01353 778756 to book in advance. Lines are open 9.00-18.00 Monday - Sunday.

Further information for Disabled and Disabled Carers can be found here: http://www.thenec.co.uk/planningavisit/disabledvisitors

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